MarinEyes provides language access in more than 240 languages through spoken interpretation and written translation offered by LanguageLine Solutions. Whatever your language need, we can deliver the highest quality, accurate and professional interpreting sessions and translation results.
MarinEyes complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. MarinEyes does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
MarinEyes:
• Provides free aids and services to people with disabilities to communicate effectively with us, such as:
○ Qualified sign language interpreters
○ Written information in other formats (large print, audio, accessible electronic formats, other formats)
• Provides free language services to people whose primary language is not English, such as:
○ Qualified interpreters
○ Information written in other languages
If you need these services, contact our Civil Rights Coordinator.
If you believe that MarinEyes has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Marin Eyes
San Rafael Main Office and Surgery Center
901 E Street San Rafael, CA
Phone: (415) 454-5565
Novato Office
Located on the Campus of Sutter/Novato Community Hospital
165 Rowland Way, Suite 207 Novato, CA
Phone: (415) 892-0111
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, our Civil Rights Coordinator is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint
Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue SW, Room 509F, HHH Building, Washington, D.C. 20201
Phone: (800) 368-1019
TDD: (800) 537-7697
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
Appendix B to Part 92—Sample Tagline Informing Individuals With Limited English Proficiency of Language Assistance Services
ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call 1-415-454-2112
Tagline Informing Individuals With Limited English Proficiency of Language Assistance Services
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-xxx-xxx-xxxx
Tagline Informing Individuals With Limited English Proficiency of Language Assistance Services
注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-415-454-2112
Tagline Informing Individuals With Limited English Proficiency of Language Assistance Services
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-415-454-2112
Tagline Informing Individuals With Limited English Proficiency of Language Assistance Services
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-415-454-2112
Tagline Informing Individuals With Limited English Proficiency of Language Assistance Services
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-415-454-2112)번으로 전화해 주십시오.
Tagline Informing Individuals With Limited English Proficiency of Language Assistance Services
ՈՒՇԱԴՐՈՒԹՅՈՒՆ՝ Եթե խոսում եք հայերեն, ապա ձեզ անվճար կարող են տրամադրվել լեզվական աջակցության ծառայություններ: Զանգահարեք 1-415-454-2112
Sample Tagline Informing Individuals With Limited English Proficiency of Language Assistance Services
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-415-454-2112
Appendix B to Part 92—Sample Tagline Informing Individuals With Limited English Proficiency of Language Assistance Services
注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。1-415-454-2112 まで、お電話にてご連絡ください。
Tagline Informing Individuals With Limited English Proficiency of Language Assistance Services
ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1-415-454-2112
Appendix B to Part 92—Sample Tagline Informing Individuals With Limited English Proficiency of Language Assistance Services
ਧਿਆਨ ਦਿਓ: ਜੇ ਤੁਸੀਂ ਪੰਜਾਬੀ ਬੋਲਦੇ ਹੋ, ਤਾਂ ਭਾਸ਼ਾ ਵਿੱਚ ਸਹਾਇਤਾ ਸੇਵਾ ਤੁਹਾਡੇ ਲਈ ਮੁਫਤ ਉਪਲਬਧ ਹੈ। 1-415-454-2112 ‘ਤੇ ਕਾਲ ਕਰੋ।
Tagline Informing Individuals With Limited English Proficiency of Language Assistance Services
ប្រយ័ត្ន៖ បើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, សេវាជំនួយផ្នែកភាសា ដោយមិនគិតឈ្នួល គឺអាចមានសំរាប់បំរើអ្នក។ ចូរ ទូរស័ព្ទ 1-415-454-2112
Tagline Informing Individuals With Limited English Proficiency of Language Assistance Services
LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau 1-415-454-2112.
Appendix B to Part 92—Sample Tagline Informing Individuals With Limited English Proficiency of Language Assistance Services
ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 1-415-454-2112 पर कॉल करें Informing Individuals With Limited English Proficiency of Language Assistance Servicesเรียน: ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี โทร 1-415-454-2112
Tagline Informing Individuals With Limited English Proficiency of Language Assistance Services
FAKATOKANGA’I: Kapau ‘oku ke Lea-Fakatonga, ko e kau tokoni fakatonu lea ‘oku nau fatu ha tokoni ta’etotongi, pea teke lava ‘o ma’u ia. Telefoni mai 1-415-454-2112